Managed Services

 

If fully-functional technology is important to you, it is imperative to have an intimate relationship with a professional IT provider. Most businesses prefer this arrangement to a-la-carte break/fix services. Equipment outages, data loss/compromise, or even loss of connectivity can be devastating to businesses, and it is our duty to safeguard our clients from these circumstances to the best of our ability. Our routine managed customers, or “maintenance clients,” enjoy the premium, comprehensive IT experience with the following benefits:

  • No extra charge for 24/7 emergency support in most cases
  • Daily uptime, security, and backup checks on your physical site or cloud environment-Done by a real person in addition to monitoring software
  • Pre-bundled, discounted base billing rate
  • Guaranteed same-day service, even if no appointments are available
  • Convenient Monthly Billing
  • Premium Antivirus & Spyware Protection
  • Much, Much, More!
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Our monthly maintenance contracts include a certain amount of bundled amount of remote and/or on-site support at a discounted rate. Once the bundled threshold has been reached, additional time & parts used are billed as separate line items on one, convenient monthly invoice.